offer details and conditions:
• Target Segment: This service is for all the prepaid subscribers (excluding Uddokta, Easy load , Corporate & SME).
•Competitive Context:
This service will differentiate Robi from other operators in terms of service excellence with new features to ensure customer centricity.
•Product Details:
• Under this service, customers will enjoy a credit facility up to BDT 100 to make their calls even after consuming the entire amount of main account balance.
• Subscribers will enjoy this credit limit dynamically, based on their profiling (in both usages & refill behavior).
• This credit will be recovered when they recharge their account after availing the credit.
• USP: Enjoy Jhotpot balance up to BDT 100
• Offer in brief:
• Applicable for all Robi prepaid (except Uddokta, Easy load , Corporate & SME) subscribers Jhotpot Balance credit limit will be
• changed every month depending on the customers usage and recharge pattern
• Subscribers need to dial:
For Registration : *8811*1# (FOC) or Type “START” send it to 8811
For De-registration : *8811*2# (FOC) or type “STOP” & send it to 8811
To check the Balance : Dial *222*16# (FOC)
• Can be used for any local voice calls, for any local SMS, and for both voice and bundle SMS purchase
• In the next recharge, the Jhotpot balance (70% of the recharge amount or total credit amount whichever is lower will be applicable ) amount will be deducted from the recharged/refilled amount.
• Customer can enjoy till the maximum/full limit of his/her Jhotpot Balance amount
• Once the Credit amount is fully consumed, no further credit will be allowed till the loan is repaid (partially/totally)
• Respective package call charge & pulse will be remain unchanged while availing Jhotpot Balance
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